Overcoming Salesforce Data Challenges

As a rapidly growing company operating in more than 30 countries, DoorDash faced significant challenges managing its vast quantity of Salesforce data. The sheer volume of data generated daily was overwhelming their system, leading to slow performance and constant threats of reaching Salesforce data limits.

The Search for a Salesforce Data Protection and Archiving Solution

To address these issues, DoorDash embarked on a search for an enterprise-grade Salesforce data protection and archiving solution – one that could handle their massive data volumes, backup their entire data model and prove that they could recover the data if necessary, and effectively archive data to improve performance. DoorDash had a Salesforce backup vendor, but discovered that the vendor had technical limitations prevented them from backing up all of DoorDash’s data. They needed an enterprise-grade solution, a platform powerful enough to backup all of their data, restore it if necessary, and archive extremely Large Data Volumes.

Why Odaseva?

After careful evaluation, DoorDash selected Odaseva. Here’s why:

• Enterprise-grade capabilities: Odaseva offered the power and scalability needed to handle DoorDash’s large-scale operations.
• Comprehensive features: The platform provided both backup and archiving functionalities, addressing the company’s specific needs.
• Performance improvements: Odaseva helped DoorDash significantly improve Salesforce performance by offloading unneeded data.
• Expert support: The Odaseva team provided valuable guidance and assistance throughout the implementation process.

Key Achievements

With Odaseva in place, DoorDash achieved remarkable results:

• Archived 1.6 TB of files and 1 billion records within three months.
• Achieved an RTO of 24 hours for all data and metadata.
• Backs up more than 17 billion records across over 1900 objects.
• Performs full weekly backups on all objects, plus incremental backups every 4 hours and 24 hours.

Another Salesforce Data Success Story with Odaseva

DoorDash’s experience with Odaseva is a testament to the platform’s effectiveness in addressing the challenges faced by large-scale Salesforce organizations. By leveraging Odaseva’s capabilities, DoorDash has been able to:

• Improve Salesforce performance and efficiency.
• Protect valuable data with reliable backups.
• Avoid costly data limits and penalties.
• Benefit from world-class customer support.

Odaseva has played a crucial role in DoorDash’s success, enabling the company to manage its massive data volumes effectively and maintain a high-performing Salesforce environment. If you’re facing similar challenges, get a demo today to explore Odaseva as a potential solution.

Read the full customer story here.